Tech Mahindra hiring 2023 | Associate Customer Support

2023-11-08 Click here to join our placement whatsapp group

Job Domain - Customer Service - Voice

Job Location - Bengaluru (WFO)

Qualification - Under Graduate/Graduate/Post Graduate

Skills : Good Communication skills

Salary Package : 3 LPA - 4.5 LPA

Work Experience : Both Experienced and Freshers can apply

 

Job Responsibility

• Identify and assess customers needs to achieve satisfaction.
• Build sustainable relationships and trust with customer through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.

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