Ericsson off campus drive 2023 | Service Monitoring Engineer

2023-10-21 Click here to join our placement whatsapp group

You will also be responsible for receiving trouble reports from the Operator's Customer Care Center (or from the Operator's customer directly in some very specific cases), resolving them to the customer's satisfaction and providing meaningful status on repair and/or restoration activity to the Customer Care Center (or to the Operators’ customers)!

Ericsson off campus drive 2022 batch:

Company Website: www.ericsson.com

Job Role: Service Monitoring Engineer

Qualification: BE/B.Tech

Batch: 2022/2023/ 2024 

Experience : Freshers

Salary: Upto ₹ 5 LPA (Expected)

Job Location: Bangalore

Last Date: Not declared

Eligibility Criteria:

• Experience in troubleshooting, alarm monitoring,
• Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom)
• Experience: 6 months-1 year.

Job role:

• Manage all incidents raised through the ticketing tool or on customer request.
• Work with ISP’s and third party vendors to identify issues with client infrastructure equipment.
• Help onsite engineers to check and resolve issues with the equipment, take cautious decision to ensure that the down time is as short as possible.

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