Salesforce off campus drive 2023 | Associate Technical Support Engineer

2023-09-12 Click here to join our placement whatsapp group

Futureforce is for college students wanting to experience life at Salesforce, one of the World’s Most Innovative Companies 5-years-running and one of Fortune’s “100 Best Companies to Work For” 8-years-running. Futureforce offers a collaborative work environment, which fosters innovation, provides flexibility and most importantly is fun!
 

Customer Success Group:

• Role - Technical Support Engineer
• Location - Hyderabad
• Work timings - 24/7 Shifts

 

• Assisting customers in solving their custom code, integration, and implementation of Salesforce products. This involves debugging, fixing, and ensuring issues are fully resolved.
• Designing and maintaining technical expertise in assigned areas of product functionality.
• Demonstrating outstanding analytical and problem-solving expertise.
• Providing feature explanation and Salesforce coding best practices.
• Handling customer expectations and the customer experience to enhance customer satisfaction.
• Actively maintaining and participating in job-related training activities.

Required Qualifications/Skills:

• Superb Communication - Verbal and Written
• Super Badges in Salesforce Administrator/Developer etc
• Solid Grasp of HTML, XML, API, SQL
• C, C++, Java, RDBMS and OOPS concepts
• Ability to communicate technical concepts clearly and effectively
• Solid grasp of Internet technologies: firewalls, web servers, web proxy servers, etc.
• BE/B.Tech degree with minimum 70% academic scores from Computer
• Science or from circuit branches background
• Willingness to work in flexible shift timings.

 

We are currently hiring for the CSG Support FTE role for the batch of 2023.

We are considering all the streams under the following courses:

• B.Tech CS and Circuit Branches

Click here to Apply

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