Siemens off campus drive 2023 | Customer Service Support Operator

2023-07-22 Click here to join our placement whatsapp group

You’ll make an impact by:

• Accurate and timely execution of transactional services defined in the global product catalogue for internal customers in accordance with the company  regulations and guidelines. Receive customer calls and register notification in the ERM tool, Dispatch of Engineers, Upload Engineer Productive hours, Notification closure & NPS Survey.
• Performing the assigned tasks on a timely manner with highest standards of quality.
• Rigorous follow up and closure of pending queries/open topics with ownership.
• Complete reporting of handled activities on daily/weekly/monthly basis (as per requirements).
• Adherence to robust tracking mechanism on processed transactions on a daily basis.
• Flexible to work in shifts and during month ends.

 

You’ll win us over by:

• 1-2 years of experience.
• Fresher also fine.
• Any graduate.
• Able to understand and take calls (If experienced then better).
• Has a grip on languages (English, Hindi).

Click here to Apply

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