Cloud software off campus hiring 2023 | Associate Support Engineer

2023-06-26 Click here to join our placement whatsapp group

• Strong troubleshooting and analytical skills. Relevant technical customer support experience focused on debugging software issues beneficial
• Experience in programming languages (JAVA/ C/ C++/.Net) and debugging skills
• Experience with Linux and Windows operating systems and ability to simulate/ debug problems on these
• Knowledge of several of these technologies: Business Intelligence/Analytics tools, J2EE, JMS, XML/ XPATH, web services, web development, app/ web servers, networking, TCP/ IP, HTTP, REST/ SOAP will be an added advantage
• Knowledge of databases (Oracle /SQL Server / DB2) and proficient in writing / analyzing SQL queries
• Fluent in English with excellent verbal and written communication skills. Other additional fluent European languages are welcomed in our international environment
• Comfortable with a high-volume workload with the ability to multitask and prioritize
• Ability to self-motivate and work with a can-do attitude even when it seems like an issue cannot be fixed
• Willing and available to deal with critical issues outside of business hours
• May need to work in the following shifts on a rotation basis:
• APAC / Early morning shift (~4:30 am - 1:30 pm IST)
• EMEA shift (~12:30 pm - 9:30 pm IST)
• US East shift (~3 pm - 12 am IST)
• US West or night shift (~9:00 pm - 6 am IST)

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