Sutherland off campus drive 2023 | Associate

2023-05-20 Click here to join our placement whatsapp group

Sutherland was founded 35 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.

Job Description

• Experience: 0+ years in Fresher / Technical Support/ Customer Support
• Job Type: Full-time
• Role: Storage Technical Support Engineer
• Employment Type: Full Time, Permanent
• Role Category: Storage / Hardware / NAS / SAN
• Provide Technical Support in a 24x7 environment on-call/ email/ chat support
• Should be able to resolve production issues and requests based on the SLAs defined.
• Diagnose and troubleshoot NetApp storage hardware issues
• NetApp FAS series (7 & C Mode) and E series advanced concepts of Data ONTAP
• Strong knowledge on Clustering and High Availability
• Experience in ServiceNow ticketing tools

Qualifications

• Bachelor's Degree in IT, Computer Science, or other related fields.
• Fresher / Technical Support/ Customer Support
• Strong communication and interpersonal skills.

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