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Sutherland off campus drive 2023 | Associate
2023-05-20 Click here to join our placement whatsapp groupSutherland was founded 35 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.
Job Description
- Experience: 0+ years in Fresher / Technical Support/ Customer Support
- Job Type: Full-time
- Role: Storage Technical Support Engineer
- Employment Type: Full Time, Permanent
- Role Category: Storage / Hardware / NAS / SAN
- Provide Technical Support in a 24x7 environment on-call/ email/ chat support
- Should be able to resolve production issues and requests based on the SLAs defined.
- Diagnose and troubleshoot NetApp storage hardware issues
- NetApp FAS series (7 & C Mode) and E series advanced concepts of Data ONTAP
- Strong knowledge on Clustering and High Availability
- Experience in ServiceNow ticketing tools
Qualifications
- Bachelor's Degree in IT, Computer Science, or other related fields.
- Fresher / Technical Support/ Customer Support
- Strong communication and interpersonal skills.
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