Mphasis off campus drive 2022

2022-11-13 Click here to join our placement whatsapp group

Eligibility Criteria

 

• Any bachelor's degree.
• excellent communication skill
• Good command over English (Spoken/Written)
• Basic computer hardware knowledge

 

 

Responsibilities

 

The tasks of these Engineers could include one or more of the following:

 

• Must possess the zeal to demonstrate Customer First culture in every interaction

 

• Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone

 

• Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue.

 

 

Knowledge and skills:

 

• Active demonstration of Self-Time and Task Management.

 

• High Levels demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders

 

• Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues

 

• Should have excellent CRM skills, Email/Chat Etiquettes, Customer First mindset is required

 

• A+ , N+, MCSA, MCSE Technical certifications would be added advantage

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