PTC Software India Online recruitment drive

2022-11-04 Click here to join our placement whatsapp group

 

PTC Software India Pvt. Ltd. Virtual/Online recruitment drive for B.E/BTech (CSE/IT), MCA  2022 batch students  is to be scheduled soon.  This drive is organized by Central Placement Cell of PCET-NUTAN Group, Pune

Profile: Technical Support (Night Shift)

Eligible Batch : 2022

Eligible Degree :- B.E. / B.Tech, MCA

Eligible Branch : CSE/IT

Salary: INR 7,50,000 + night shift allowance.

Joining Location: Pune

Provide technical assistance to customers, investigate thoroughly on the issues reported for PTC’s products and address related questions. Guide or provide general best practices following quality management procedures.

Utilize PTC’s case management tool to log issues, track associated status and related activities following the Service level targets.

Create, improve and publish knowledge articles for re-use by PTC customers, employees and other relevant stakeholders

Opportunities to train, mentor, as well as participate in training programs

Candidate must demonstrate a willingness to be proactive as well as to be independent in order to take new challenges and initiatives

Identify and recommend product and support training opportunities for the support team

You will be responsible to accelerate PTC’s customer’s success following quality management guidelines and to above and beyond the expectations when possible by providing Technical Expertise and knowledge that helps customers achieve business outcomes with PTC Software

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