DXC Technologies off campus drive 2022

2022-10-17 Click here to join our placement whatsapp group

Essential Job Functions

• Assists with the coordination of activities of functional areas or of department account leads to ensure that business solution requirements are met.
• Assists in day to day Application support delivery to our clients globally
• Be part of 24/7 Support team and provide high quality production support services
• Actively manage Application Incidents and Changes using the ITIL framework
• Representing support in High severity Incident Management or Major Incident Management
• Works closely with senior team members in coordinating communications between lines of service (LOS) and clients to ensure that integration of new, enhanced and existing applications meet client specifications.
• Assists in identifying and researching application improvements to increase customer and stakeholder satisfaction.
• Actively participate Application delivery projects and enhancements

Basic Qualifications

• Bachelor's degree or equivalent combination of education and experience
• Bachelor's degree in business administration, engineering, information systems or related field preferred
• Zero or more years of support services or project or program experience
• Experience working with the technology industry
• Experience working with company products and operating systems

Other Qualifications

• Incident Management
• Change Management
• Service Request Management
• Escalation Management
• Monitoring of Applications and reporting
• Performing Application Sanity Checks and exceptional Handling
• 24/7 Support
• ITIL Best Practices
• AWS and AZURE knowledge
• SQL/Window Servers/IIS/Python - Added Advantage

Work Environment

• Virtual office

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