Sartorius off campus drive | Inhouse Service Engineer

2022-08-10 Click here to join our placement whatsapp group

What you will accomplish together with us:

  • Provide service and customer support during inhouse visits or dispatches

  • Manage all inhouse servicing, repair, maintenance and calibration tasks

  • Diagnose errors or technical problems and determine proper solutions

  • Produce timely and detailed calibration reports and dispatch it to customer

  • Ensure the timely and correct documentation of lab processes

  • Ensure data entry in SAP system and provide quotations and invoices to customer

  • Work closely with cross-functional teams and customer to ensure closure of pending payments

  • Follow all company's filed procedures and protocols

  • Cooperate with technical team and share information across the organization

  • Comprehend customer requirements and make appropriate recommendations / briefings

  • Contact customers concerning processes of the customer file

 

What will convince us:

  • Technical degree/diploma in engineering in electronics /electrical

  • 0 to 2 years of proven service experience of analytical equipment

  • Ability to troubleshoot, test, repair, service and calibrate technical equipment

  • Conversant with SAP E1P system is mandatory

  • High customer orientation

  • Familiarity with mobile tools and applications

  • Good command of spoken and written English

  • Good computer skills in Excel

Click here to Apply

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