AstraZeneca off campus recruitment for freshers

2022-04-22 Click here to join our placement whatsapp group

ABOUT THE ROLE

• Candidate should have good knowledge of IT product.

• Should have communication and multi task handling skills.

• Drive closure of local IT user calls within the specified SLAs.

• Act as a reliable point of contact for the Service Desk team for issue partner concerns & non-standard service requests

• Should have knowledge and experience in Installation, configuration and Managing of Windows 7 and Windows 10.

• Should have knowledge and experiences in desktops / laptops images

• Should have excellent troubleshooting skills on Windows Desktops / Laptop OS.

• Strong hardware troubleshooting skills

• Basic knowledge in windows Servers, Wi-Fi Router and Network devices.

• Installation and Management of mail application like MS Outlook.

• Backups and Profile migration for users

• User and security access management using Active Directory Services

• Basic knowledge in SEP antivirus, Defender & Print services

• Basic knowledge of DHCP, DNS, SCCM

• Should be ready to work in 24*7 rotational shift

• Knowledges in ITIL process

• Work experience in VC devices (Cisco, Polycom, Smart, Microsoft, etc.)

• Work experience in printers and print services.

Click here to Apply

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