iOpex off campus recruitment for BE BTech Engineering Freshers

2022-03-12 Click here to join our placement whatsapp group

Tentative date of interview: March 2022

Tentative date of joining: Immediately

Job Description:

As a Technical Support Engineer for one of the market-leading products in areas of Security Incident and Events Management, infrastructure, and Security operations, you will be responsible to

-Assist enterprise customers on their support cases of various priority & severity.
-Support both on-premises and cloud-based deployments.
-Perform Root cause analysis to resolve business-impacting issues.
-Suggest industry best practices on deployment, Usage & performance improvements.
-Work with engineering team(s) to resolve issues related to bug, cloud-config changes & enhancements, etc.
-Create and manage Knowledge Base Articles to publish for it to be used by global support teams.
-Participate in a round table, architectural training, all hands discussions to collaboratively work in an agile work environment.

Skills:

-Excellent verbal and written communication, analytical & problem-solving skills.
-Conceptual understanding of web applications, deployment methods (Clustered, distributed architectures, etc.,)
-Ability to learn quickly and apply the learning to job.
-RHCSE or related Linux Course completion and/or Hands-on experience in Linux operating is a plus.
-Understanding of Cloud environment is a plus.-ITIL awareness is a plus.

 

Interview Process:

- Online Interview
-Technical Interview (Linux Domain knowledge)

Education:

B.Tech/B.E.

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