Cognizant off campus recruitment for any graduates

2022-02-27 Click here to join our placement whatsapp group

Job Description:

• Demonstrate proficiency in Tools related to IT Service Management and Data Analytics.
• Monitoring (Batch/Mail box/ITSM tools/Applications),
• Execute batch jobs, verify batch results / log files, create ITSM tickets, triage Incident/service request.
• Resolve tickets using Known Error Database / Knowledge Management information,
• Provide data fixes for batch and online,
• Assign tickets to Application SMEs / Other groups,
• Communicate status of ticket, update shift hand-over, track the ticket to its closure
• All the above tasks to be carried out to ensure there is no SLA breach
• Ensure to fully participate in the Knowledge transfer sessions / boot-camps organized by projects teams to understand his/her role / scope of work in the project
• Continually strive to improve upon the productivity levers
• Ensure to gain in-depth knowledge and understanding of the applications in scope through domain trainings, KTs and self-learning
• Ensure to complete all assigned mandatory / skill-up /domain trainings on-time and be compliant to organization and practice levers
• Contribute ideas towards better performance of service delivery in terms of various Continuous service improvement, automation, and innovation themes
• Possess a strong drive to innovate, experiment with new technology and tools.
• Display traits of self-discipline and accountability

Eligibility Criteria

• 2019, 2020, 2021 batch of BCA, B.C.S., B.I.S.M.,B. Sc. - IT / Computer Science /Computer Technology / Mathematics / Physics / Chemistry / Electronics/Multimedia courses/Electronics/ Statistics /Animation. PG courses are not eligible.
• Consistent academic record of a minimum of 50% in X,XII, Diploma, UG (all subjects will be taken into consideration)
• No standing arrears in current education.
• Maximum of 2 year’s gap in education.
• Open to Indian Nationals, OCI & Dual Citizenship holders.
• Flexible to relocate to any location in India, work in any shift/domain.

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