Google off campus recruitment BE BTech

2022-02-14 Click here to join our placement whatsapp group

Minimum qualifications:

• Bachelor’s degree in Information Systems, Information Technology, Applied Networking, System Administration, other relevant field, or equivalent pratical experience
• Experience troubleshooting in a Linux, macOS, or Windows networked environment, supporting desktops/laptops, phone systems, video conference, and/or various wireless devices.
• Experience in customer service, client facing, and/or help desk.

Preferred qualifications:

• Completion of a relevant technical certification (e.g., Google Career Certificate, Google IT Support Certificate, or other comparable certifications).
• Experience deploying and supporting desktops/laptops, phone systems, video conferencing, and various wireless devices.
• Ability to adjust quickly to changing priorities and make quick decisions with limited information.
• Effective organizational, communication, leadership, and teamwork/collaboration skills.
• Passion for new technology and commitment to learning new skills.

Responsibilities

• Provide support across all channels, including chat, email, phone, video, in-person, etc.
• Troubleshoot across Google’s corporate IT resources, applications, and various operating systems, including Linux, macOS, Windows, Chrome OS, and various other platforms.
• Assist Googlers with resolving software, hardware, and networking issues.
• Collaborate and share knowledge across the team and other Googlers. Contribute to various initiatives, including process improvement and documentation efforts to enhance the user experience
• Support various services such as video conferencing, remote access, internal products, and mobile technology.

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