OLX recruitment drive - BE BTech

2022-01-17 Click here to join our placement whatsapp group

OLX Group is hiring for the position of Process Associate!

Responsibilities of the Candidate:

• Capture and distribute what customers think and feel at different touchpoints via key metrics including NPS and CSAT
• Synthesize and communicate insights and trends
• Present the voice of the customer to stakeholders for identifying opportunities to deliver an optimal customer experience

Skills and Requirements:

• At least 1-3 years of prior work experience in managing multiple programs focused on customer experience and process excellence
• Excellent verbal, written communication, and presentation with interpersonal skills
• Strong sense of initiative, the acumen to learn, adapt and collaborate
• Ability to multitask and work with people across teams & levels
• Experience with working in fast-paced, and high energy environments

Click here to Apply

Click here to join whatsapp group

Click here to join Telegram channel

Share This content :