Reliance Industries looking for freshers

2021-12-31 Click here to join our placement whatsapp group

Job description

Dear Candidate,

 

We are hiring for Graduate Engineer trainee at RCP Navi Mumbai

 

Roles and Responsibilities

1. Handling of Customer calls and provide resolution with the help of L2 Engineers.

2. Monitoring of Network and Service touch points of given work area in NOC.

3. Monitoring Dashboards and Performance KPIs

4. Raising alerts within team in case of any threshold crossing alerts

5. Monitoring TT alerts and addressing basic L1 issues

7. Coordinating with Circle for Fibre, Utility and other related issues

8. Ensure customer problems are resolved as per the TAT and SLA provided by the business.

9. Carry out MIS reporting and analysis for trouble shooting and development of ENOC operations

 

Desired Candidate Profile

1- Fresh BE Graduates in EXTC & CS

2- Candidates are required to have 70% in 10, 12 and BE in EXTC & CS

3-Candidates should have completed all the semesters in first attempt.

4- Candidates who have completed their BE EXTC & CS in 2020 and 2021 are eligible for the role.

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