
Jobs and Internships at Dell , Amazon and IBM 2020
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Technician, Technical Support at Dell
Job Title : Technician Technical Support
Location :Bangalore
Technical Support team is there for them whenever they need help – by phone or email, online and on social media. They answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, , use their systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, they’ll analyze it, identify the cause, recommend a solution and document the problem.
Join DELL as a Technician Technical Support on our Technical support team in Bangalore to do the best work of your career and make a profound social impact.
What you’ll achieve
As part of DELL's Technical Support team you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.
You will:
- Provide first level Support on Dell supplied products and/or peripherals
- Assign incidents in line with documented guidelines and procedures
- Demonstrate good judgment in analyzing information to make routine decisions.
- Handle inbound calls, emails, and web interface to support existing and new customers.
- Learn Dell Technologies products & services and should be able to identify how these products and services align to customer needs.
- Be compliant and adhere to process design as per the management decision.
- Cooperate and collaborate with colleagues, cross- functionally, to support the technical solution process.
- Understand the administrative and operational requirements of the job.
- Clearly and concisely log and track details of solutions provided to resolve customer issues while maintaining and updating customer database
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what dell is looking for with this role:
Essential Requirements:
- First-rate customer focus, phone etiquette and work ethic
- Excellent communications skills
- Graduate Fresher to 4 years of relevant work experience required
- Undergrad with 1 year of relevant work experience required
- Should be willing to work in shifts in a 24 x7 work environment • Should be residing within Transport Boundaries
- Ability to handle stressful situations.
- Goal/Career oriented and self-motivated
Desirable Requirements:
- Good Knowledge of PC Hardware/Software for desktop & portable systems
- Any relevant Certification/Qualification.
Closing date: 29th October 2020
Intern: Linux Technology Center at IBM
As an Intern, with the Linux Technology Center in IBM India Systems Development Lab, you will be part of a team of Linux kernel engineers designing, developing and testing cutting edge Operating System innovations and tools for IBM Power System servers that go into building large Enterprise servers and supercomputers. You will learn about IBM Power architecture, System internals, Linux kernel internals, Linux Test automation frameworks and understand and contribute to the Open source community ecosystem.
Responsibilities:
- Understand the Linux features and validate the functionality / performance on IBM Power architecture servers.
- Develop tools and testcases improving automation capabilities for achieving efficiency and quality goals.
Required Technical and Professional Expertise
- Knowledge on Cloud technologies like Docker containers, Kubernetes, Ansible.
Preferred Technical and Professional Expertise
- Knowledge of Linux internals, Data Structures and Algorithms, Python scripting.
Key Job Details
- Country/Region:IN
- State:KARNATAKA
- City:Bangalore
- Category:Other
- Required Education:Bachelor's Degree
- Position Type:Intern
- Employment Type:Full-Time
- Contract Type:Internship
- Travel Required:No Travel
Apply Now !!
Systems Development Eng Intern at Amazon
DESCRIPTION
Amazon is looking for a passionate, hard-working, and talented Systems Development Engineer who can build innovative & mission critical system software applications & tools. You will have an enormous opportunity to make a large impact on the design, architecture, and development of consumer products. You will be responsible for delivery and support of large-scale, multi-tiered, distributed software applications and tools.
Responsibilities:
Ability to design and code right solutions starting with broadly defined problems
Drive best practices and engineering excellence
Work with other team members to develop the architecture and design of new and current systems.
Work in an agile environment to deliver high quality software.
BASIC QUALIFICATIONS
Candidates pursuing Bachelors/ Masters in Computer Science or Engineering or related field.
Excellent problem solving skills.
Possess an extremely sound understanding of areas in the basic areas of Computer Science such as Algorithms, Data Structures, Object Oriented Design, Databases.
Be able to write Amazon quality code in an object oriented language - preferably in C/C++/Java in a Linux environment.
Candidate must have good written and oral communication skills, be a fast learner and have the ability to adapt quickly to a fast-paced development environment.
PREFERRED QUALIFICATIONS
System engineering experience in the cloud Strong, object-oriented design and coding skills (C/C++ and/or Java preferably on a UNIX or Linux platform) Knowledge of Perl or other scripting languages a plus Experience with distributed (multi-tiered) systems, algorithms, and relational databases Experience in optimization mathematics (linear programming, nonlinear optimization) Ability to effectively articulate technical challenges and solutions Deal well with ambiguous/undefined problems; ability to think abstractly Previous technical internship(s) preferred
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